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RETURNS & REFUNDS

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Easy Return Window

You can request a return or exchange within the return window shown on the product page.

Return Eligibility

Items must be unused, in original condition, with tags, packaging and invoice.

Easy Exchange

Prefer a different product? We offer quick and easy exchanges subject to availability.

Quick Refunds

Approved refunds are processed within 5–7 business days to your original payment method.

Non-Returnable Items

Customized, engraved or personalized items cannot be returned unless defective.

How to Return a Product

Follow these simple steps to initiate a return or exchange.

1

Initiate Return

Log in to your account and select the order.

2

Share Details

Tell us the reason and upload product images if required.

3

Pickup / Ship

We'll arrange a pickup or share return shipping instructions.

4

Refund / Exchange

Once received and inspected, we'll process your refund or exchange.

START A RETURN   →

Damaged or Wrong Item?

Received a damaged, defective or wrong item? We're truly sorry! Please contact us within 48 hours of delivery with clear photos and we'll arrange a quick replacement or full refund.

REPORT AN ISSUE   →
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Return Shipping

We offer free return shipping for defective, damaged or wrong items. For other returns, minimal return shipping charges may apply.

Refund Timeline

Once we receive and inspect the returned item, refunds are processed within 5–7 business days to your original payment method.

Refund Method

Refunds will be issued to the original payment method used for purchase. COD refunds are processed by bank transfer or UPI.

Frequently Asked Questions

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You can request a return or exchange within the return window shown on the product page, subject to the product's eligibility and condition.
The return window varies by product and is shown on the product page — check there for the exact number of days.
Log in to your account, select the order and choose the return option. You may be asked to provide a reason and images.
Approved refunds are processed within 5–7 business days after the returned item has been inspected.
Eligible products can be exchanged subject to availability and the applicable return conditions.
Customized, engraved and personalized products are generally non-returnable unless they arrive defective or damaged.
Return shipping for defective, damaged or incorrect items is covered. Other returns may have applicable charges.
Contact us within 48 hours with clear photos of the package and product. Our team will help arrange a replacement or refund.
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