Privacy Policy

Your privacy matters to us.
At Silvorea, we are committed to protecting your personal information and ensuring a safe, secure and seamless shopping experience.

Last Updated: 15 July 2024

1. Introduction

Welcome to Silvorea. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect personal information such as your name, contact details, shipping address, billing information, payment details, and any other information you provide while creating an account or placing an order.

3. How We Use Your Information

We use your information to process orders, provide customer support, improve our products and services, personalize your shopping experience, and send important updates about your orders and offers, where permitted and with your consent.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, remember your preferences, and show personalized content and offers. You can manage your cookie preferences through your browser settings.

5. Payment & Transaction Information

Payment information is securely processed through trusted third-party payment gateways. We do not store your full credit/debit card details on our servers.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights & Choices

You can access, update, or request deletion of your personal information by contacting us. You can also opt out of marketing communications at any time.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised ‘Last Updated’ date. We encourage you to review this page periodically.